Disconnection and Restoration

Temporary discontinuation/deactivation and Restoration of service -

i. The Subscriber may avail temporary deactivation only when he is active in his subscription.
ii. Duration for which a subscriber can opt temporary deactivation is minimum 15 days and multiples thereof.
iii. For a child connection, a subscriber can avail temporary deactivation policy individually. However if the subscriber wishes to avail the same for the parent connection, then the same must be availed for all the connections.
iv. Subscriber can avail temporary deactivation as many times  they want
v. For reactivation, the Subscriber will have to pay in terms of the following:
a. Rs.25 as restoration fee if such services have remained suspended continuously for a period not exceeding 3 months.
b. Rs.100 as re-activation fee if such services have remained suspended continuously for a period exceeding 3 months.